While we hope you LOVE everything you get from us, we understand sometimes an item may not fit once it arrives. Our customer satisfaction is our top priority and we are happy to offer a flexible return policy! We are happy to issue a full refund credit (minus shipping) if contacted within 5 days of receipt of an item and the item has never been worn or washed. Items must be free perfume, smoke, pet hair, any visible blemishes or if we can tell the item has been worn, it wil be returned to you at your cost and you will no longer be allowed to return items.
Items which are unable to be returned or as follows: Daily Deals/Specials, Jewelry, Hair accessories, Skin Care/Make-up, Hand Bags/Wallets, Discounted, Final Sale items, Hats, Barrettes and Leggings.
To initiate a return, please email us at
firstname.lastname@example.org . We will then reply to you with a return authorization form. Please do not send back any item without first being receiving the return request form. We will not be able to process your return without it and will need to be included in the returned package.
Please allow up to 2 weeks to processing upon receipt.
Be sure to keep return tracking information for your records.
Sunshine Boutique by Zandra